Change Management for Facilities Professionals Training Course
Introduction
The role of facilities management is evolving rapidly, driven by technological advancements, sustainability goals, and workplace transformation. This course is designed to equip facilities professionals with the leadership, communication, and change management skills necessary to navigate and drive organizational change effectively.
Participants will explore strategies to manage resistance, align teams with organizational goals, and implement future-ready solutions for the dynamic facilities management landscape.
Objectives
By the end of the course, participants will:
✔️ Understand the fundamentals of change management in facilities management.
✔️ Develop leadership and communication skills for driving successful transitions.
✔️ Learn to handle resistance and build a change-ready organizational culture.
✔️ Explore digital transformation and sustainability trends in facilities management.
✔️ Apply best practices to real-world case studies and simulations.
Who Should Attend?
This course is ideal for:
🔹 Facilities managers and supervisors
🔹 Operations and maintenance leaders
🔹 Property and asset managers
🔹 Workplace strategists
🔹 Anyone involved in implementing change within facilities management
Course Outline
DAY 1: Foundations of Change Management in Facilities Management
🔹 The Evolving Role of Facilities Management – Trends, challenges, and future opportunities.
🔹 Principles of Change Management – Understanding frameworks (Kotter, ADKAR, Lewin’s model).
🔹 Types of Change in Facilities Management – Digital transformation, sustainability, workplace redesign, regulatory shifts.
🔹 Leadership in Times of Change – The role of facilities managers as change agents.
🔹 Interactive Session – Case study analysis of successful and failed change initiatives.
DAY 2: Effective Communication Strategies for Change
🔹 The Psychology of Change – Why people resist change and how to address it.
🔹 Communication Frameworks for Change – Transparency, storytelling, and active listening.
🔹 Stakeholder Engagement and Influence – Managing expectations across different teams.
🔹 Crisis Communication in Facilities Management – Handling unexpected disruptions.
🔹 Workshop – Designing a communication plan for a real-world change scenario.
DAY 3: Leading Teams Through Change
🔹 Building a Change-Ready Culture – Encouraging adaptability and continuous improvement.
🔹 Motivating and Supporting Teams – Strategies to boost morale and productivity.
🔹 Conflict Resolution and Negotiation Skills – Handling resistance and workplace disagreements.
🔹 Agile Leadership in Facilities Management – Leading in a fast-changing environment.
🔹 Role-Playing Exercise – Managing resistance to a new workplace technology.
DAY 4: Digital Transformation and Innovation in Facilities Management
🔹 Technology-Driven Change – Smart buildings, automation, and AI in facilities management.
🔹 Sustainability and ESG in Change Management – Green initiatives and compliance.
🔹 Data-Driven Decision Making – Using analytics for strategic facility operations.
🔹 Cybersecurity and Digital Risks – Ensuring safe adoption of new tech.
🔹 Futuristic Discussion – The impact of AI, IoT, and remote work trends.
DAY 5: Change Implementation, Measurement, and Sustainability
🔹 Developing a Change Implementation Plan – From strategy to execution.
🔹 Measuring the Success of Change Initiatives – KPIs and feedback loops.
🔹 Sustaining Change in the Long Run – Preventing change fatigue and maintaining momentum.
🔹 Final Project – Participants create a change management strategy for their organizations.
🔹 Certification & Closing Remarks