Introduction

Managing healthcare facilities requires a specialized approach to meet stringent safety, hygiene, compliance, and operational standards. Healthcare facilities managers play a critical role in creating environments that support patient care, staff efficiency, and regulatory adherence. This 5-day training course explores best practices in healthcare facilities management, focusing on optimizing operations, ensuring compliance, leveraging technology, and enhancing patient and staff experiences in a highly regulated environment.

Objectives

By the end of this course, participants will:

1. Understand the unique challenges and requirements of healthcare facilities management.
2. Learn best practices in managing healthcare facilities, including infection control, energy efficiency, and emergency preparedness.
3. Develop strategies to ensure compliance with healthcare regulations and accreditation standards.
4. Gain insights into leveraging technology and data analytics to optimize healthcare facility operations.
5. Build skills to manage patient-focused environments and support clinical outcomes.
6. Explore future trends in healthcare facilities management, including sustainability and digital transformation.

Who Should Attend?

This course is ideal for:

• Healthcare Facilities Managers and Directors.
• Maintenance and Operations Supervisors in healthcare settings.
• Quality assurance and compliance officers.
• Healthcare administrators involved in facilities planning and management.
• Professionals looking to transition into healthcare FM.
• Anyone responsible for ensuring the operational excellence of healthcare facilities.

Course Outline

Day 1: Foundations of Healthcare Facilities Management

• Introduction to Healthcare FM
  • Overview of the healthcare environment and its impact on FM practices.
  • The role of FM in supporting patient care and clinical outcomes.
  • Key responsibilities and challenges for healthcare facilities managers.
• Regulations and Standards in Healthcare FM
  • Overview of healthcare compliance standards (e.g., JCI, NFPA 99, OSHA, ASHE).
  • Local and international guidelines for healthcare facility operations.
  • The role of FM in maintaining accreditation and compliance.
• Patient-Centered Facilities Management
  • Creating environments that enhance patient experience and satisfaction.
  • Designing spaces for comfort, safety, and accessibility.
• Workshop: Participants will assess their facilities against key healthcare FM benchmarks to identify gaps and improvement areas.

Day 2: Infection Control and Hygiene Management

• Principles of Infection Control in Healthcare Facilities
  • Understanding the role of FM in infection prevention and control.
  • Managing high-risk areas: Operating rooms, ICUs, and sterile environments.
• Cleaning and Disinfection Best Practices
  • Developing and implementing effective cleaning protocols.
  • Choosing appropriate materials and equipment for healthcare settings.
  • Waste management strategies for hazardous and biohazardous materials.
• HVAC and Air Quality Management
  • Importance of ventilation, filtration, and humidity control in infection prevention.
  • Maintenance of HVAC systems to meet healthcare standards.
• Case Study: Participants will analyze a healthcare FM scenario to identify infection control lapses and propose solutions.

Day 3: Energy Efficiency and Sustainability in Healthcare FM

• Energy Management in Healthcare Facilities
  • Challenges and opportunities for energy efficiency in 24/7 healthcare operations.
  • Best practices for energy audits and performance monitoring.
  • Leveraging renewable energy sources in healthcare settings.
• Sustainable Healthcare Facilities
  • Strategies for reducing environmental impact: Green building design and operations.
  • Implementing sustainable waste management systems.
  • Case examples of LEED-certified healthcare facilities.
• Interactive Session: Participants will design an energy efficiency plan for a healthcare facility, focusing on practical and cost-effective solutions.

Day 4: Emergency Preparedness and Risk Management

• Emergency Management in Healthcare Facilities
  • Developing and implementing emergency response plans.
  • Ensuring facility readiness for disasters, pandemics, and other crises.
  • Coordinating with clinical and administrative teams during emergencies.
• Risk Management and Resilience Planning
  • Identifying and mitigating risks in healthcare FM operations.
  • Building resilience into facility design and operations.
• Technology in Emergency Preparedness
  • Role of IoT, AI, and data analytics in real-time monitoring and risk mitigation.
  • Case studies of technology-driven emergency management in healthcare.
• Tabletop Exercise: Participants will simulate an emergency scenario and develop a coordinated response plan.

Day 5: Leveraging Technology and Future Trends in Healthcare FM

• Smart Healthcare Facilities
  • Overview of smart technologies for healthcare FM: IoT, AI, and automation.
  • Benefits of data-driven decision-making in facility operations.
  • Real-world examples of smart hospitals and their impact on FM.
• Future Trends in Healthcare FM
  • Sustainability and climate resilience in healthcare facilities.
  • Digital transformation and the shift towards predictive maintenance.
  • Evolving regulations and their implications for healthcare FM.
• Developing a Strategic Roadmap for Excellence
  • Aligning FM strategies with organizational goals and future challenges.
  • Building a culture of continuous improvement and innovation.
• Final Project: Participants will present a strategic roadmap for implementing best practices in their healthcare facilities, incorporating insights from the course.

Course Wrap-Up and Key Takeaways

• Reflection and Group Discussion
  • Participants will reflect on their learnings and share actionable insights for their organizations.
  • Discussing challenges and solutions for implementing best practices in healthcare FM.
• Q&A and Closing Remarks
  • Open forum for questions and clarifications.
  • Summary of key takeaways and next steps for participants.