Introduction:
This course explores the critical role of stakeholder engagement in construction projects, providing strategies to identify, communicate with, and manage stakeholder expectations effectively to ensure project success.

Objectives:

• Understand the principles of stakeholder engagement in construction projects.
• Learn techniques for identifying and prioritizing stakeholders.
• Explore strategies for effective communication and relationship management with stakeholders.
• Apply stakeholder engagement strategies to enhance project outcomes.

Who Should Attend:

• Construction managers and project managers.
• Communication and public relations professionals in construction.
• Engineers and architects involved in project planning and execution.
• Professionals responsible for managing stakeholder relations in construction projects.

Course Outline:

Day 1: Introduction to Stakeholder Engagement

• Overview of stakeholder engagement and its significance in construction
• Identifying and categorizing stakeholders in construction projects
• Analyzing stakeholder influence and impact on project success
• Case studies of stakeholder engagement in construction projects

Day 2: Communication Strategies for Stakeholder Engagement

• Techniques for effective communication with stakeholders
• Developing a stakeholder communication plan
• Managing stakeholder expectations and feedback
• Case studies of communication strategies in construction projects

Day 3: Managing Stakeholder Relationships

• Building and maintaining positive relationships with stakeholders
• Techniques for conflict resolution and negotiation with stakeholders
• Engaging stakeholders in project decision-making and planning
• Case studies of relationship management in construction projects

Day 4: Engaging External Stakeholders

• Strategies for engaging external stakeholders (community, government, NGOs)
• Managing public relations and media in construction projects
• Techniques for stakeholder engagement in public and infrastructure projects
• Case studies of external stakeholder engagement in construction

Day 5: Practical Applications and Future Trends

• Real-life case studies of stakeholder engagement in construction projects
• Practical exercises in stakeholder identification, communication, and relationship management
• Group discussions on challenges and future trends in stakeholder engagement
• Final assessment and feedback