SHRM Certified Professional (SHRM-CP) Training Course.
Introduction
The SHRM Certified Professional (SHRM-CP) certification is designed for HR professionals who are looking to demonstrate their expertise in key HR competencies and strategic skills. This 5-day intensive training program provides participants with in-depth knowledge of HR practices, policies, and the latest trends in human resources management. By earning the SHRM-CP, HR professionals can prove their ability to navigate complex workforce issues and effectively contribute to organizational success. With the growing emphasis on employee engagement, talent management, and strategic HR, this course equips participants with the tools needed to meet the evolving demands of the HR profession.
Course Objectives
By the end of this training, participants will:
- Gain a comprehensive understanding of SHRM’s Body of Competency and Knowledge (BoCK) and its application in HR practice.
- Learn to align HR strategies with business objectives and drive organizational performance.
- Master the key competencies in HR management, including talent acquisition, employee development, compensation, labor relations, and workforce planning.
- Understand legal and ethical issues in HR, including employment law, diversity and inclusion, and workplace compliance.
- Develop practical skills in managing HR processes, such as performance management, employee engagement, and conflict resolution.
- Be fully prepared to pass the SHRM-CP certification exam and advance their HR career.
Who Should Attend?
This course is ideal for:
- HR professionals with 1-3 years of experience seeking to earn SHRM-CP certification.
- HR specialists, recruiters, and generalists aiming to expand their knowledge and elevate their career prospects.
- Mid-level HR managers looking to gain deeper insight into strategic HR practices and improve their leadership skills.
- Professionals seeking to demonstrate their knowledge in the evolving HR field and enhance their credibility with the SHRM-CP certification.
Day 1: Introduction to SHRM-CP and HR Competencies
Session 1: Overview of the SHRM-CP Certification
- SHRM-CP exam structure and eligibility requirements
- Understanding SHRM’s Body of Competency and Knowledge (BoCK)
- Key HR competencies: Leadership, interpersonal skills, business acumen, and global & cultural effectiveness
Session 2: Strategic HR Management
- The role of HR in driving organizational strategy
- Aligning HR practices with business goals
- HR’s impact on organizational performance and culture
- Developing and communicating an HR strategy
Day 2: Talent Acquisition, Employee Engagement, and Performance Management
Session 3: Talent Acquisition and Workforce Planning
- Developing effective recruitment and selection strategies
- Sourcing and interviewing candidates
- Workforce planning and forecasting labor needs
- Leveraging technology in recruitment: ATS, job boards, and social media
Session 4: Employee Engagement and Retention
- Understanding the drivers of employee engagement
- Designing programs to enhance employee motivation and satisfaction
- Measuring and improving employee engagement
- Retention strategies: Career development, compensation, and recognition
Session 5: Performance Management
- The importance of performance management in HR
- Setting performance expectations and SMART goals
- Conducting performance appraisals and feedback
- Addressing performance issues and implementing corrective actions
Day 3: Compensation, Benefits, and Learning & Development
Session 6: Compensation and Benefits Administration
- Understanding compensation structures and strategies
- Benefits management: Health, retirement, and wellness programs
- Legal considerations in compensation and benefits
- The role of compensation in attracting and retaining talent
Session 7: Learning and Development (L&D)
- Identifying learning needs within the organization
- Designing and delivering effective training programs
- Measuring the impact of L&D initiatives
- Developing leadership and career development programs
Day 4: Employee Relations, Legal Compliance, and Diversity & Inclusion
Session 8: Employee Relations and Conflict Resolution
- Managing employee relations and handling disputes
- Techniques for conflict resolution and mediation
- Creating a positive work environment and fostering collaboration
- Handling disciplinary actions and grievances
Session 9: Legal and Ethical Issues in HR
- Employment law basics: Equal employment opportunity, FMLA, ADA, FLSA
- HR’s role in ensuring legal compliance and minimizing risk
- Ethics in HR: Confidentiality, fairness, and professional conduct
- Understanding regulatory agencies and their impact on HR policies
Session 10: Diversity, Equity, and Inclusion (DEI)
- Promoting diversity, equity, and inclusion in the workplace
- Creating inclusive recruitment and retention strategies
- Legal aspects of diversity initiatives
- Measuring DEI success and creating an inclusive work culture
Day 5: HR Technology, Global HR, and Exam Preparation
Session 11: HR Technology and Data Analytics
- Leveraging HRIS (Human Resource Information Systems) for efficient HR management
- Using data analytics to drive HR decisions: Turnover, retention, recruitment, etc.
- Emerging HR technologies: Artificial intelligence, machine learning, and automation
- The future of HR tech: Digital transformation and remote work technologies
Session 12: Global HR Practices
- Understanding global HR trends and challenges
- Managing an international workforce and cross-cultural differences
- HR strategies for multinational organizations
- Legal considerations in managing a global workforce
Session 13: SHRM-CP Exam Review and Preparation
- Review of key concepts and competencies for the SHRM-CP exam
- Practice exam questions and discussion
- Exam strategies: Time management, question analysis, and exam readiness
- Final Q&A session and personalized tips for success