Introduction:

In an era of increasing complexity, digital transformation, and sustainability demands, quality control and assurance (QC/QA) are no longer support functions but strategic imperatives in project management. This advanced course empowers professionals to integrate cutting-edge tools, agile practices, and data-driven decision-making into QC/QA processes across the project lifecycle—from design through delivery. Participants will learn how to build resilient quality systems aligned with ISO, Six Sigma, and Industry 4.0 frameworks to ensure competitive, compliant, and sustainable outcomes.

Course Objectives:

By the end of this course, participants will be able to:

• Master advanced quality assurance frameworks and their application in dynamic project environments

• Design integrated QC/QA plans tailored to complex, multi-stakeholder projects

• Apply digital tools (AI, IoT, BIM, digital twins) to monitor and predict quality issues

• Lead quality improvement initiatives using root cause analysis, risk-based thinking, and continuous improvement models

• Align quality strategies with ESG, sustainability, and smart infrastructure standards

• Conduct advanced audits and use predictive analytics to prevent defects

Who Should Attend?

This course is ideal for:

• Project Managers and Quality Managers in construction, infrastructure, oil & gas, IT, and manufacturing sectors

• Engineers and Technical Leads overseeing deliverables and quality compliance

• Quality Assurance/Control Professionals seeking leadership roles

• Consultants, Auditors, and Risk Managers involved in complex or multi-disciplinary projects

• Digital transformation officers involved in smart project delivery and integrated systems

Course Duration:

5 Days (Each day includes case studies, group exercises, simulations, and project applications)

Day 1 – The New Era of Quality in Projects

• Future-ready quality strategies: global trends and disruptions

• Integrating QA/QC into project governance and PMO

• ISO 9001:2015 vs. ISO 10006:2017 in project-based environments

• Quality by design (QbD) in early project phases

• Agile, Lean, and hybrid quality management approaches

• Interactive workshop: Quality visioning for complex projects

Day 2 – Strategic Quality Planning and Risk-Based Thinking

• Quality planning techniques using logical frameworks and WBS

• Advanced stakeholder quality requirement mapping

• Risk-based quality planning (RPN, FMEA, Monte Carlo Simulations)

• Establishing SMART KPIs for quality performance

• Creating a Digital Quality Assurance Plan (DQAP)

• Simulation: Developing a QA/QC plan for a smart city project

Day 3 – Tools and Technologies for Digital Quality Assurance

• Quality dashboards and real-time data monitoring tools

• Digital twins and BIM for quality control in engineering projects

• IoT and sensor-based quality verification

• AI-powered defect prediction and inspection systems

• Integrating QC/QA with ERP and project scheduling tools

• Lab: Hands-on quality data analysis using Power BI / Excel / BIM

Day 4 – Advanced Quality Control Techniques and Compliance Auditing

• Statistical process control (SPC) for project deliverables

• Inspection and testing procedures for dynamic environments

• Remote and automated auditing techniques

• Document control and traceability in regulated projects

• Root cause analysis tools (5 Whys, Fishbone, Pareto, Bowtie)

• Case study: Auditing high-risk deliverables in infrastructure projects

Day 5 – Continuous Improvement and Sustainable Quality

• Leading quality improvement teams in agile settings

• Kaizen, Six Sigma, and PDCA for ongoing optimization

• Quality innovation and design thinking

• Embedding sustainability, ESG, and resilience in QC/QA frameworks

• Future-proofing quality roles through digital competencies

• Final Project: Build a future-ready QA/QC framework for your project

• Certificate of Completion Ceremony.