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Principles of Total Quality Management (TQM) Training Course.

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Principles of Total Quality Management (TQM) Training Course.

Introduction:

In a rapidly evolving global landscape, Total Quality Management (TQM) serves as a cornerstone for organizational excellence, driving continuous improvement, innovation, and customer satisfaction. This 5-day immersive training course combines classic TQM principles with forward-thinking strategies to equip participants with the skills and tools needed to adapt to emerging challenges and leverage technology for enhanced quality and productivity.

Course Objectives:

By the end of this course, participants will:

  1. Understand the core principles of TQM and their application in modern organizations.
  2. Develop strategies for integrating digital tools, AI, and automation into TQM practices.
  3. Explore methods to foster a culture of continuous improvement and innovation.
  4. Analyze real-world case studies of successful TQM implementation.
  5. Gain practical skills to measure, monitor, and enhance productivity using data-driven approaches.

Who Should Attend?

This course is ideal for:

  • Quality Managers and Supervisors
  • Operations Managers
  • Process Improvement Specialists
  • Business Analysts and Consultants
  • Executives and Leaders seeking organizational transformation
  • Professionals in manufacturing, services, and IT industries
  • Anyone looking to future-proof their knowledge of TQM principles

Day-by-Day Outline:

Day 1: Foundations of Total Quality Management (TQM)

  • Introduction to TQM: Historical evolution and modern relevance
  • Core Principles of TQM: Customer focus, leadership, involvement of people, process approach, and continuous improvement
  • Challenges in Implementing TQM in the Digital Era
  • Workshop: Identifying TQM opportunities in your organization

Day 2: Strategic Quality Planning and Modern Tools

  • Strategic Quality Planning: Aligning quality goals with organizational objectives
  • Leveraging Technology in TQM: AI, IoT, and Big Data for quality improvement
  • Quality Frameworks and Models: ISO standards, Six Sigma, and Lean integration
  • Case Study: Successful digital transformation in quality management

Day 3: Driving Productivity through Continuous Improvement

  • Process Improvement Techniques: Kaizen, PDCA, and DMAIC
  • Performance Metrics for the Future: Real-time analytics and predictive maintenance
  • Engaging Teams in Productivity Initiatives
  • Group Activity: Designing a productivity improvement roadmap

Day 4: Building a Culture of Quality and Innovation

  • Change Management for TQM: Overcoming resistance and building buy-in
  • Creating a Quality-Centric Culture: Leadership and employee engagement strategies
  • Future Trends in Quality and Innovation: Sustainable practices, design thinking, and agile quality management
  • Interactive Session: Crafting a quality culture blueprint

Day 5: Advanced Problem-Solving and Implementation

  • Advanced Problem-Solving Techniques: Root cause analysis, TRIZ, and innovation tools
  • TQM Implementation Roadmap: Best practices and pitfalls to avoid
  • Ensuring Sustainability in Quality Efforts
  • Final Workshop: Presenting TQM action plans tailored to participants’ organizations

Date

Jun 16 - 20 2025
Ongoing...

Time

8:00 am - 6:00 pm

Durations

5 Days

Location

Dubai

Category

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