Introduction:

Administrative professionals are often the backbone of an organization, ensuring smooth operations, supporting leadership teams, and acting as the first line of communication. This 5-day Leadership Skills for Administrative Professionals course is designed to help administrative professionals develop the leadership capabilities required to excel in their roles. As administrative duties evolve into strategic, leadership-oriented responsibilities, this course provides participants with the essential tools, skills, and knowledge needed to take on leadership roles, enhance their effectiveness, and become key contributors to organizational success.

Objectives:

By the end of this course, participants will be able to:

1. Understand the role of leadership in office administration and the organizational impact of effective administrative leadership.
2. Develop key leadership skills including communication, decision-making, conflict resolution, and delegation.
3. Learn how to build trust and influence as a leader within an administrative role.
4. Apply strategies for managing teams, prioritizing tasks, and leading with a positive organizational culture.
5. Enhance emotional intelligence and self-awareness to improve leadership effectiveness.
6. Cultivate resilience and adaptability in leadership roles, particularly in challenging office environments.
7. Build stronger relationships with executives and team members to become a more effective leader.
8. Create a personalized action plan to implement leadership skills in their daily administrative tasks.

Who Should Attend?

This course is ideal for:

• Administrative Assistants and Executive Assistants
• Office Managers and Administrators
• Team Leaders and Supervisors in administrative departments
• Professionals aspiring to move into leadership roles in office management
• HR professionals and anyone interested in developing leadership capabilities in administrative functions

Day 1: Introduction to Leadership in Administration

Morning Session:

• Understanding Leadership in the Administrative Context

  • What makes an effective administrative leader?
  • Differences between management and leadership in administrative roles
  • The role of administrative professionals in shaping organizational culture and operations

• Exploring Leadership Styles and Approaches

  • Overview of leadership styles (transformational, transactional, servant leadership, etc.)
  • Identifying your natural leadership style and its strengths
  • Adapting your leadership style to different situations and team dynamics

Afternoon Session:

• Self-Assessment: Identifying Leadership Potential

  • Self-reflection and feedback to assess current leadership skills
  • Recognizing areas for growth in leadership capabilities
  • Developing a leadership mindset and setting leadership goals

• Building Emotional Intelligence (EQ) for Effective Leadership

  • The importance of emotional intelligence in leadership
  • How to develop self-awareness, empathy, and social skills for leadership
  • Practical exercises for improving emotional intelligence in the workplace

Day 2: Communication and Influence for Leaders

Morning Session:

• Mastering Communication Skills for Leaders

  • Effective verbal and non-verbal communication for leaders
  • Active listening techniques and how to communicate with clarity
  • How to adjust your communication style for different audiences (executives, peers, teams)

• Building Influence and Trust as a Leader

  • The foundation of trust in leadership and how to build it within teams
  • Building credibility through consistency and accountability
  • Using influence to motivate and inspire others without formal authority

Afternoon Session:

• Delegation and Empowerment

  • The art of delegating tasks effectively to improve team performance
  • Empowering team members through clear expectations and trust
  • Recognizing when and how to delegate responsibilities to build leadership capacity

• Conflict Resolution and Problem-Solving in Leadership

  • Addressing conflicts proactively and resolving them constructively
  • Techniques for managing disagreements and facilitating productive conversations
  • Practical problem-solving frameworks for leaders in administrative roles

Day 3: Leading Teams and Managing Projects

Morning Session:

• Leading Teams in Administrative Roles

  • Understanding team dynamics and your role as a team leader
  • Fostering collaboration and synergy within administrative teams
  • Strategies for managing diverse teams and facilitating inclusive teamwork

• Motivating and Inspiring Your Team

  • How to inspire motivation and high performance within administrative teams
  • Recognizing and addressing burnout and disengagement
  • Celebrating team successes and creating a culture of appreciation

Afternoon Session:

• Effective Time Management and Prioritization for Leaders

  • Prioritizing tasks at the team level for optimal efficiency
  • Balancing long-term projects with day-to-day administrative duties
  • Time management strategies to lead by example and ensure productivity

• Managing Administrative Projects from Start to Finish

  • Using project management tools to manage administrative tasks and deadlines
  • Developing clear project plans, timelines, and objectives
  • Overseeing team contributions, tracking progress, and adjusting strategies when necessary

Day 4: Leadership Challenges and Adaptability

Morning Session:

• Leading Through Change and Uncertainty

  • The role of leaders in guiding teams through organizational changes
  • Change management strategies: how to help others embrace change
  • Leading in a crisis or under pressure: maintaining stability and morale

• Resilience in Leadership

  • Building personal and professional resilience as a leader
  • Strategies for leading teams through difficult situations with calm and clarity
  • Staying motivated and encouraging others during times of uncertainty

Afternoon Session:

• Developing a Strategic Vision as an Administrative Leader

  • How to align administrative tasks with organizational goals and strategic vision
  • Creating and communicating a vision for your department or team
  • Setting clear objectives and measuring success for your team’s contribution to organizational success

• Handling Leadership Pitfalls and Mistakes

  • Understanding common challenges leaders face in administrative roles
  • Learning from mistakes: how to fail forward and grow
  • Overcoming self-doubt and perfectionism as a leader

Day 5: Building Your Leadership Brand and Action Plan

Morning Session:

• Building Your Personal Leadership Brand

  • Defining your unique leadership identity and reputation
  • How to position yourself as a trusted leader within the organization
  • Using networking and mentorship to elevate your leadership presence

• Feedback and Continuous Improvement for Leaders

  • The importance of seeking and giving constructive feedback
  • How to use feedback to improve leadership skills and team effectiveness
  • Strategies for continuous leadership development

Afternoon Session:

• Creating Your Personal Leadership Development Plan

  • Developing a personalized action plan for leadership growth
  • Setting SMART leadership goals for the next 6-12 months
  • Identifying resources, training, and support needed for leadership advancement

• Course Wrap-Up and Certification

  • Final review of leadership concepts covered throughout the course
  • Open discussion and Q&A session
  • Certification of completion and closing remarks