Introduction:

 The Information Governance and Records Management training course is designed to provide professionals with the knowledge and skills necessary to effectively manage information assets within an organization. Strong information governance and records management practices are critical for compliance, risk management, and operational efficiency. This course covers the principles of information governance, records management frameworks, data lifecycle management, regulatory requirements, and best practices for ensuring data integrity, privacy, and security.

Objectives:

• Understand the principles and importance of information governance and records management in organizations.
• Learn techniques for developing and implementing effective information governance frameworks.
• Gain proficiency in records management practices, including classification, retention, and disposition.
• Develop skills to ensure compliance with regulatory requirements related to data privacy and records management.
• Enhance communication skills for engaging stakeholders in information governance initiatives.

Who Should Attend? This course is ideal for:

• Records managers, information governance professionals, and compliance officers.
• IT managers and data protection officers involved in managing information systems.
• Legal advisors and risk managers overseeing compliance with regulations.
• Business leaders and managers seeking to strengthen information governance practices.
• Any professional interested in developing skills in information governance and records management.

Day 1: Foundations of Information Governance

• Introduction to Information Governance: Definitions, objectives, and significance in organizational success.
• Key Principles of Information Governance: Accountability, transparency, integrity, and compliance.
• Roles and Responsibilities in Information Governance: Understanding the roles of stakeholders in implementing governance.
• Information Governance Frameworks: Overview of frameworks such as COBIT, ISO 27001, and NIST.
• Workshop: Case study on evaluating current information governance practices and identifying areas for improvement.

Day 2: Records Management Fundamentals

• Introduction to Records Management: Importance of records management in information governance.
• Types of Records and Information Assets: Identifying and categorizing records based on business needs.
• Records Lifecycle Management: Understanding the stages of records management from creation to disposition.
• Classification and Taxonomy: Techniques for developing classification schemes for effective records management.
• Practical Exercise: Creating a records classification scheme for a simulated organization.

Day 3: Compliance, Legal, and Regulatory Considerations

• Regulatory Requirements and Standards: Overview of regulations such as GDPR, HIPAA, and records retention laws.
• Developing Retention Policies: Creating policies for retention and destruction based on legal and business requirements.
• E-Discovery and Litigation Holds: Understanding the role of records management in legal compliance and e-discovery processes.
• Data Privacy and Protection: Ensuring compliance with data protection laws and managing sensitive information.
• Hands-on Lab: Developing a records retention policy and e-discovery plan for a hypothetical organization.

Day 4: Implementing Information Governance Programs

• Developing an Information Governance Program: Core components, including policies, procedures, and training.
• Stakeholder Engagement and Change Management: Strategies for promoting information governance initiatives within the organization.
• Monitoring and Auditing Information Governance Practices: Techniques for evaluating the effectiveness of governance and records management.
• Technology Solutions for Information Governance: Overview of tools and software that support information governance efforts.
• Practical Exercise: Creating an implementation plan for an information governance program within a simulated organization.

Day 5: Continuous Improvement and Emerging Trends in Information Governance

• Continuous Improvement in Information Governance: Techniques for assessing and refining governance practices over time.
• Emerging Trends in Information Governance: Exploring trends such as artificial intelligence, big data, and digital transformation.
• Building a Culture of Information Governance: Fostering awareness and compliance throughout the organization.
• Future Directions in Records Management: Innovations and best practices for managing records in a digital landscape.
• Final Workshop: Preparing and presenting a comprehensive information governance and records management strategy for a simulated organization, including recommendations for continuous improvement.

Conclusion and Assessment: Participants will complete a final assessment to demonstrate their understanding of information governance and records management principles and practices. A feedback session will provide an opportunity to discuss key insights, share best practices, and identify actionable steps to strengthen information governance and records management within their organizations.