Introduction

Supply Chain Management (SCM) is one of the most complex and vital areas of business operations, requiring effective coordination and management of human resources (HR) across various functions such as procurement, logistics, production, and distribution. This training course is designed to equip HR professionals with the knowledge and skills needed to effectively manage HR processes within the supply chain environment. It will cover the unique challenges of workforce management in SCM, focusing on recruitment, training, performance management, and leadership development within supply chains, as well as aligning HR practices with the broader goals of supply chain optimization.

Objectives

By the end of this 5-day course, participants will:

1. Understand the unique HR challenges in Supply Chain Management and how HR functions support SCM objectives.
2. Learn how to align HR strategies with supply chain goals to enhance operational efficiency and performance.
3. Gain insights into recruitment, talent acquisition, and retention strategies tailored to supply chain roles.
4. Develop expertise in training, development, and performance management practices that optimize supply chain workforce productivity.
5. Understand the role of leadership in managing supply chain teams and improving collaboration across departments.
6. Learn how to implement HR technology solutions to support SCM operations and improve workforce management.

Who Should Attend?

• HR professionals working in or with supply chain management teams.
• Supply chain managers and business leaders interested in optimizing HR practices in their supply chain operations.
• HR managers, directors, and specialists in industries heavily dependent on supply chains (e.g., manufacturing, logistics, retail).
• Learning and development professionals focusing on supply chain workforce training and skills development.
• Business analysts and HR technology specialists working in supply chain organizations.
• Change management and organizational development professionals within the supply chain industry.

5-Day Course Outline

Day 1: Introduction to HR in Supply Chain Management

• The Role of HR in Supply Chain Management
  • Overview of Supply Chain Management (SCM) and its importance in business operations.
  • How HR contributes to the overall effectiveness of supply chain functions.
  • The strategic role of HR in optimizing supply chain workforce performance.
• Understanding the SCM Workforce
  • Characteristics of the supply chain workforce: diverse skill sets, seasonal fluctuations, and global talent pools.
  • Managing talent across the end-to-end supply chain: from procurement to delivery.
  • Addressing workforce challenges in SCM: skill shortages, turnover, and labor laws.
• Aligning HR with Supply Chain Objectives
  • How to align HR strategies with business goals in SCM.
  • Integrating HR with supply chain performance metrics and KPIs.
  • Building a collaborative HR-SCM partnership to drive efficiency and innovation.
• Workshop: Identifying key HR challenges in your supply chain and aligning HR objectives with organizational goals.

Day 2: Talent Acquisition and Workforce Planning in SCM

• Workforce Planning for Supply Chains
  • Strategic workforce planning in SCM: identifying critical roles, forecasting talent needs, and managing workforce fluctuations.
  • Tools and techniques for effective workforce planning: gap analysis, capacity planning, and succession planning.
  • Addressing demand and supply-side challenges in SCM talent management.
• Recruitment Strategies for Supply Chain Roles
  • Talent acquisition strategies for supply chain positions: sourcing, screening, and selecting the right candidates.
  • Building a talent pipeline for critical SCM roles: logistics managers, procurement specialists, warehouse operators, etc.
  • Recruitment best practices for a global supply chain workforce.
• Diversity and Inclusion in SCM Teams
  • The importance of diversity in supply chain teams: how it drives innovation, efficiency, and employee satisfaction.
  • Implementing diversity and inclusion initiatives in SCM recruitment processes.
  • Overcoming barriers to diversity in supply chain talent management.
• Workshop: Designing a talent acquisition and workforce planning strategy for an SCM function.

Day 3: Training and Development in Supply Chain HR

• Training Needs Analysis for SCM Teams
  • Assessing the training needs of the supply chain workforce: identifying skill gaps, competencies, and training priorities.
  • Leveraging HR analytics and performance data to drive training decisions.
  • Creating targeted training programs for supply chain roles, including compliance, technical skills, and leadership development.
• Developing a Supply Chain Learning and Development Strategy
  • Designing and delivering training programs: in-person vs. e-learning, simulation-based learning, and blended approaches.
  • Collaborating with other departments (e.g., IT, Operations) to ensure effective training delivery.
  • Tracking training effectiveness and measuring ROI.
• Performance Management in Supply Chain Roles
  • Setting performance goals and KPIs for supply chain employees.
  • Performance reviews, feedback, and recognition practices tailored to the supply chain environment.
  • Building a performance culture in supply chain teams.
• Workshop: Designing a training and performance management strategy for a supply chain team or function.

Day 4: Leadership and Employee Engagement in Supply Chains

• Leadership in Supply Chain Management
  • Key leadership skills for managing supply chain teams: problem-solving, decision-making, and collaboration.
  • Leadership models and practices that drive success in SCM.
  • Leading change and innovation in supply chain operations through HR leadership.
• Employee Engagement and Motivation in SCM
  • Strategies for building a motivated and engaged supply chain workforce.
  • Employee engagement practices tailored to the supply chain environment: recognition, career development, and rewards.
  • Overcoming challenges in supply chain employee engagement: remote teams, high turnover, and long hours.
• Managing a Global Supply Chain Workforce
  • HR challenges in managing a global and diverse supply chain workforce.
  • Cross-cultural leadership and communication in multinational supply chains.
  • Compliance with labor laws and regulations in different countries.
• Workshop: Creating a leadership development and employee engagement plan for a global supply chain organization.

Day 5: HR Technology and Analytics for Supply Chain HR

• Leveraging HR Technology in SCM
  • Overview of HR technologies used in supply chain management: HRIS, workforce management systems, and learning management systems (LMS).
  • Automating and streamlining HR processes in supply chain operations.
  • Implementing and integrating technology to improve recruitment, training, performance management, and workforce analytics.
• HR Analytics in Supply Chain
  • Using data and analytics to inform HR decision-making in supply chain functions.
  • Tracking key supply chain HR metrics: turnover rates, time-to-fill, employee productivity, etc.
  • Predictive analytics for workforce planning and talent management.
• Future Trends in HR and SCM
  • Exploring future trends in HR and SCM: digital transformation, automation, and artificial intelligence in supply chain operations.
  • How HR can lead innovation in supply chains through technology and data-driven insights.
• Workshop: Developing a technology roadmap for implementing HR solutions in a supply chain organization.

Final Assessment and Certification

• Assessment: A comprehensive exam covering key topics such as talent acquisition, workforce planning, training, performance management, leadership, and HR technology in supply chain management.
• Certification.