Introduction:

Effective coaching and feedback are vital tools for developing leadership skills, enhancing performance, and driving organizational growth. In today’s fast-paced business environment, executives must be adept at providing constructive feedback and coaching their teams to reach their full potential. This 5-day course is designed to help senior leaders, managers, and HR professionals develop advanced skills in executive coaching and delivering impactful feedback. Participants will learn coaching methodologies, feedback frameworks, and how to create an environment of continuous growth and improvement.

Course Objectives:

By the end of this training, participants will be able to:

1. Understand the Principles of Executive Coaching: Learn the essential principles, frameworks, and skills required to effectively coach senior executives and leaders.
2. Provide Constructive Feedback: Master techniques for delivering feedback that motivates, improves performance, and fosters growth.
3. Develop Coaching Conversations: Learn how to structure coaching sessions and feedback conversations to achieve meaningful outcomes.
4. Enhance Emotional Intelligence in Coaching: Understand how emotional intelligence plays a role in effective coaching and feedback delivery.
5. Foster Accountability and Growth: Learn how to hold individuals accountable for their development and growth through coaching and feedback.
6. Manage Challenging Coaching Situations: Develop strategies for addressing difficult coaching scenarios, resistance, and feedback challenges.

Who Should Attend?

This course is ideal for:

• Senior Executives and C-suite Leaders: CEOs, COOs, and other senior leaders who want to improve their coaching and feedback abilities for executive development.
• Managers and Team Leaders: Leaders who coach teams and provide feedback to drive performance and growth.
• HR and Talent Development Professionals: Those responsible for executive development, coaching programs, and leadership growth.
• Executive Coaches: Professionals who provide coaching to high-level executives and organizations.
• Leadership Consultants: Consultants seeking to enhance their coaching and feedback techniques to support organizational development.

Course Outline:

Day 1: Introduction to Executive Coaching

• Morning:
  • What is Executive Coaching? Definition, Benefits, and Importance in Leadership Development
  • The Role of the Coach vs. the Role of the Manager: Understanding the Boundaries and Responsibilities
  • Key Principles of Coaching: Active Listening, Questioning, Empathy, and Support
  • Types of Coaching: Developmental Coaching, Performance Coaching, and Transformational Coaching
• Afternoon:
  • The Coaching Process: Goal Setting, Action Plans, and Accountability
  • Establishing Trust and Building Relationships with Coachees
  • Coaching Frameworks: GROW (Goal, Reality, Options, Will), CLEAR, and others
  • Case Study: Examining Successful Coaching Programs in Organizations
  • Group Discussion: Identifying the Unique Coaching Needs of Senior Leaders

Day 2: Mastering Feedback Techniques

• Morning:
  • The Importance of Feedback in Leadership Development: How to Use Feedback for Continuous Improvement
  • Feedback Models: SBI (Situation-Behavior-Impact), 360-Degree Feedback, and Feedforward
  • Delivering Constructive Feedback: Balancing Positive and Constructive Elements
  • The Role of Emotional Intelligence in Providing Effective Feedback
• Afternoon:
  • Creating a Feedback Culture: How to Foster a Positive Feedback Environment in Your Organization
  • Techniques for Giving Difficult Feedback: How to Handle Sensitive Issues with Confidence
  • Developing Feedback Loops: How to Ensure Feedback Is Received and Acted Upon
  • Workshop: Practicing Giving Constructive Feedback in Various Leadership Scenarios
  • Group Activity: Analyzing Real-Life Feedback Scenarios and Identifying Best Practices

Day 3: Structuring Coaching Conversations

• Morning:
  • The Structure of a Coaching Session: Setting Objectives, Building Rapport, and Guiding Conversations
  • The Coaching Contract: Clarifying Expectations and Boundaries
  • Asking Powerful Questions: Techniques to Encourage Reflection and Insight
  • Active Listening: How to Listen for Understanding, Not Just Responding
• Afternoon:
  • Managing Coaching Dynamics: Recognizing When to Push and When to Support
  • Coaching for Goal Setting: SMART Goals and Long-Term Development Plans
  • Building Accountability in Coaching: Holding Coachees Responsible for Their Progress
  • Group Exercise: Practicing a Full Coaching Session (Goal Setting, Feedback, and Accountability)
  • Reflection: Analyzing Your Coaching Style and Identifying Areas for Improvement

Day 4: Addressing Resistance and Overcoming Coaching Challenges

• Morning:
  • Identifying Resistance in Coaching: Recognizing and Addressing Hesitation, Defensiveness, and Denial
  • Techniques for Overcoming Resistance: Building Trust, Reframing, and Collaborative Problem Solving
  • Coaching Individuals with Different Learning Styles: Adapting Your Approach for Each Coachee
  • Handling Difficult Conversations: Coaching Through Conflict, Underperformance, and Sensitive Issues
• Afternoon:
  • Providing Feedback on Progress: How to Assess Development and Adjust Coaching Plans
  • Managing Expectations: Helping Leaders Set Realistic Goals and Timelines
  • Creating a Feedback-Driven Coaching Environment: Encouraging Self-Reflection and Ownership
  • Group Activity: Role-Playing Challenging Coaching Scenarios
  • Workshop: Developing Strategies for Addressing Resistance and Difficult Coaching Situations

Day 5: Integrating Coaching and Feedback for Organizational Success

• Morning:
  • Linking Coaching and Feedback to Organizational Goals: Aligning Individual Development with Business Strategy
  • Creating a Culture of Continuous Learning: Using Coaching and Feedback to Build Leadership Pipelines
  • Measuring the Impact of Coaching: How to Track Development Progress and ROI
  • The Role of Leadership in Supporting Coaching Programs Across the Organization
• Afternoon:
  • Coaching for Organizational Change: How to Lead Transformational Coaching Efforts in Times of Transition
  • Developing a Sustainable Coaching Program: Building Infrastructure and Supporting Coaches and Coachees
  • Final Group Project: Designing a Coaching and Feedback Strategy for Organizational Development
  • Wrap-Up and Q&A: Key Takeaways and Action Plans for Implementing Coaching and Feedback in Your Leadership Development Programs

This course provides participants with a comprehensive toolkit for becoming highly effective coaches and feedback providers in their organizations. By mastering the art of executive coaching and feedback, leaders will be able to enhance the performance, engagement, and development of their teams, creating a culture of continuous growth and improvement within their organization. Participants will leave with actionable insights and techniques that they can immediately apply in their leadership roles.