Introduction

Effective leadership goes beyond managing tasks and teams—it’s about empowering individuals to reach their full potential. Coaching and mentoring are critical skills for leaders to develop in order to cultivate talent, foster personal growth, and enhance overall team performance. This course is designed to equip leaders with the necessary tools, techniques, and mindset to become successful coaches and mentors, supporting their teams through developmental journeys and helping them navigate challenges. Participants will learn how to build meaningful relationships, provide constructive feedback, and implement coaching strategies that drive both individual and organizational success.

Objectives

By the end of the course, participants will be able to:

1. Understand the key differences between coaching and mentoring and know when to apply each approach.
2. Develop effective coaching and mentoring relationships with team members.
3. Use proven coaching models and frameworks to facilitate development and performance improvement.
4. Build trust and rapport with mentees to foster open communication and growth.
5. Provide constructive feedback that promotes learning and growth while maintaining a positive relationship.
6. Implement strategies for overcoming common challenges in coaching and mentoring situations.
7. Create personalized development plans for mentees to help them achieve their career and personal goals.
8. Cultivate a culture of continuous learning, growth, and development within their teams and organizations.

Who Should Attend?

This course is ideal for:

• Leaders, managers, and supervisors looking to enhance their coaching and mentoring capabilities.
• Senior executives who want to build a high-performance culture through leadership development.
• HR professionals focused on talent development and leadership training programs.
• Team leaders who want to inspire and motivate their teams toward greater individual and collective success.
• Professionals interested in developing their coaching and mentoring skills as part of their career progression.

5-Day Training Course Outline

Day 1: Introduction to Coaching and Mentoring for Leaders

• Session 1: Understanding the Role of a Coach and Mentor
  • Differences between coaching and mentoring: Goals, approaches, and timelines.
  • When to coach vs. when to mentor: Understanding the context and needs.
  • The role of a leader as a coach and mentor in the workplace.
• Session 2: Building Trust and Rapport
  • The foundation of successful coaching and mentoring: Trust, respect, and mutual commitment.
  • Strategies for developing trust with team members.
  • Active listening, empathy, and non-verbal communication in building rapport.
• Session 3: The Coaching and Mentoring Relationship
  • Establishing clear expectations and boundaries in coaching and mentoring relationships.
  • The mentor-mentee dynamic and coaching conversations.
  • Best practices for managing different coaching/mentoring styles.

Day 2: Coaching Models and Techniques

• Session 1: Coaching Models and Frameworks
  • GROW Model: Goal-setting, Reality check, Options, and Willingness.
  • CLEAR Model: Contracting, Listening, Exploring, Action, and Review.
  • FUEL Model: Focus, Understand, Explore, and Leverage.
  • Choosing the right model for different coaching situations.
• Session 2: Practical Coaching Techniques
  • Powerful questioning techniques to guide coachees in exploring solutions.
  • How to offer feedback that fosters growth, not defensiveness.
  • Helping team members set SMART goals.
• Session 3: Role-playing Coaching Scenarios
  • Simulating real-life coaching scenarios and applying the coaching models.
  • Peer feedback and coaching practice to refine skills.
  • Navigating challenging coaching situations, such as underperformance or resistance.

Day 3: Mentoring for Personal and Professional Growth

• Session 1: Mentoring vs. Coaching: A Deeper Dive
  • Key differences between mentoring and coaching in terms of goals, timelines, and outcomes.
  • How mentoring relationships can support long-term career development.
  • The unique benefits of mentoring for the mentee and the organization.
• Session 2: Developing Effective Mentoring Relationships
  • Building a mentoring plan: Setting goals, expectations, and tracking progress.
  • Creating an environment of trust and psychological safety.
  • Navigating the challenges of the mentor-mentee relationship.
• Session 3: Providing Guidance and Support
  • How to be an effective sounding board for mentees.
  • Offering constructive advice and career guidance.
  • Encouraging mentees to take initiative and responsibility for their development.

Day 4: Giving Feedback and Managing Challenges

• Session 1: The Art of Giving Constructive Feedback
  • Providing feedback that is specific, actionable, and supportive.
  • Techniques for delivering difficult feedback without discouraging the recipient.
  • Balancing positive reinforcement and corrective feedback.
• Session 2: Overcoming Coaching and Mentoring Challenges
  • Common obstacles in coaching and mentoring relationships (e.g., lack of motivation, resistance to change).
  • How to handle setbacks and navigate difficult conversations.
  • Supporting mentees/coachees through personal or professional challenges.
• Session 3: Navigating Power Dynamics and Boundaries
  • Understanding and managing power dynamics in mentoring and coaching relationships.
  • Setting appropriate boundaries while maintaining effective relationships.
  • Dealing with conflicts of interest or ethical dilemmas.

Day 5: Creating Development Plans and Sustaining Growth

• Session 1: Creating Personalized Development Plans
  • How to co-create development plans with mentees/coachees.
  • Identifying strengths, opportunities for growth, and career goals.
  • Developing specific actions and timelines for progress.
• Session 2: Measuring Progress and Ensuring Accountability
  • Tracking development progress: Setting milestones and review cycles.
  • Creating accountability systems to ensure ongoing progress.
  • Adjusting the development plan as needed based on feedback and performance.
• Session 3: Fostering a Culture of Coaching and Mentoring in Teams
  • Strategies for embedding coaching and mentoring into organizational culture.
  • Encouraging peer mentoring and collaborative growth.
  • Creating a sustainable model for continuous learning and development.
  • Final reflections and action planning for participants to implement their coaching and mentoring strategies in the workplace.

Training Methodology

• Interactive Workshops: Hands-on exercises and group activities designed to practice coaching and mentoring techniques in real-world scenarios.
• Role-playing and Simulations: Participants will simulate coaching and mentoring situations, receiving peer feedback and refining their approaches.
• Case Studies: Real-life examples of successful coaching and mentoring relationships, analyzed for key insights and lessons.
• Personal Action Planning: Participants will develop a personalized action plan for implementing coaching and mentoring skills with their teams.
• Peer Feedback and Coaching: Opportunities for peer-to-peer learning and coaching practice to enhance skill development.