Introduction:

The Certified ScrumMaster® (CSM) course is designed to introduce participants to the fundamentals of the Scrum framework and Agile project management practices. Scrum is one of the most popular frameworks for managing complex projects, enabling teams to deliver value incrementally and iteratively. This 2-day training course prepares participants to become effective ScrumMasters, capable of guiding Scrum teams through the roles, responsibilities, and best practices required to succeed in an Agile environment. The course is designed to foster collaboration, self-organization, and continuous improvement within teams.

Objectives:

By the end of this course, participants will:

1. Understand the core principles and concepts of Scrum and Agile methodologies.
2. Learn the roles and responsibilities of Scrum team members, including the ScrumMaster, Product Owner, and Development Team.
3. Gain insights into key Scrum events, artifacts, and best practices.
4. Understand how to implement Scrum practices in real-world projects.
5. Develop the skills necessary to act as an effective ScrumMaster, including coaching, facilitation, and removing impediments.
6. Prepare for the Certified ScrumMaster® (CSM) exam and gain the necessary knowledge to pass the certification.

Who Should Attend:

This course is ideal for professionals who are looking to become ScrumMasters or wish to understand Scrum better in order to effectively lead Agile teams, including:

• Project Managers
• ScrumMasters and aspiring ScrumMasters
• Team Leaders and Managers
• Product Owners and Business Analysts
• Developers and Testers
• Agile Coaches and Consultants
• Anyone interested in learning Scrum and Agile practices

Course Outline:

Day 1: Introduction to Scrum and Agile Principles

• Session 1: Introduction to Agile and Scrum
  • What is Agile? The Agile Manifesto and Principles
  • Introduction to Scrum: Definition and History
  • Agile vs. Traditional Project Management: Benefits of Scrum in Complex Environments
  • Key Concepts of Scrum: Iterative Development, Incremental Delivery, and Self-Organizing Teams
• Session 2: Scrum Framework Overview
  • Scrum Roles: ScrumMaster, Product Owner, Development Team
  • Scrum Events: Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Scrum Artifacts: Product Backlog, Sprint Backlog, Increment
  • The Importance of Transparency, Inspection, and Adaptation in Scrum
• Session 3: Scrum Team Dynamics and Collaboration
  • Characteristics of High-Performing Scrum Teams
  • Building Trust and Collaboration within the Team
  • The Role of the ScrumMaster in Facilitating Teamwork and Collaboration
  • Effective Communication and Conflict Resolution Techniques
• Activity: Group Exercise – Scrum Team Simulation and Role-Playing

Day 2: ScrumMaster Responsibilities, Facilitation, and Coaching

• Session 1: The Role of the ScrumMaster
  • The ScrumMaster’s Responsibilities: Facilitator, Coach, Impediment Remover, and Servant Leader
  • Key Skills for a ScrumMaster: Leadership, Communication, Conflict Management, and Problem Solving
  • Coaching the Development Team and Product Owner
  • Ensuring Scrum Events are Held Effectively and Within Timeboxes
• Session 2: Scrum Events and Facilitation Techniques
  • Deep Dive into Scrum Events: Best Practices for Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Facilitation Skills for ScrumMasters: Running Effective Meetings and Encouraging Team Participation
  • Tools and Techniques for Agile Estimation and Planning: Story Points, Planning Poker, and Burndown Charts
  • Continuous Improvement and Inspecting the Process through Retrospectives
• Session 3: Removing Impediments and Supporting the Organization
  • Identifying and Removing Impediments to Scrum Team Success
  • Helping Teams Become Self-Organized and Empowered
  • Scaling Scrum Across Large Projects: Scrum of Scrums and Nexus Framework
  • Supporting Organizational Change and Fostering an Agile Culture
• Session 4: Preparing for the CSM Certification Exam
  • Review of Key Scrum Concepts and Best Practices
  • Exam Preparation: What to Expect from the CSM Exam
  • Practice Exam and Review of Sample Questions
• Activity: Mock Sprint Planning and Retrospective

Course Delivery:

• Instructor-Led Sessions: Engaging lectures that cover key Scrum concepts and best practices.
• Hands-On Activities: Interactive exercises and simulations that allow participants to experience Scrum roles and events.
• Group Discussions: Collaboration with peers to share insights and solve common challenges in Scrum implementation.
• Real-World Case Studies: Analysis of successful Scrum projects and lessons learned from real-world scenarios.
• Practice Exam: A simulated CSM exam to help participants familiarize themselves with the certification exam format.

Course Materials:

• Scrum Guide (Official Scrum Guide)
• CSM Training Slides and Resources
• Access to Online Practice Exams
• CSM Exam Preparation Guide