Introduction

The Certified ScrumMaster (CSM) certification is designed for professionals who want to master the Scrum framework and lead Agile teams effectively. Scrum is one of the most widely used frameworks for Agile project management, and the ScrumMaster is responsible for facilitating the Scrum process and ensuring that Scrum principles are adhered to. This 2-day intensive training course covers the fundamentals of Scrum, the role of the ScrumMaster, and the key skills needed to lead Scrum teams to success. Participants will engage in hands-on activities, group discussions, and case studies to develop a deep understanding of Scrum and prepare for the CSM exam.

Course Objectives

By the end of this training, participants will:

1. Gain a deep understanding of the Scrum framework, its roles, artifacts, and ceremonies.
2. Learn the key responsibilities of a ScrumMaster and how to act as a servant-leader for Agile teams.
3. Understand the importance of Scrum values, principles, and practices in achieving successful project delivery.
4. Develop the skills to facilitate Scrum ceremonies, remove obstacles, and ensure team collaboration.
5. Be fully prepared to take and pass the Certified ScrumMaster (CSM) exam and begin their journey as a ScrumMaster.

Who Should Attend?

This course is ideal for:

• Project managers, team leads, and aspiring ScrumMasters looking to master the Scrum framework and lead Agile teams.
• Individuals interested in earning the Certified ScrumMaster (CSM) certification.
• Professionals who want to improve their understanding of Agile principles and Scrum practices.
• Scrum team members (e.g., developers, testers, and product owners) who want to enhance their knowledge of Scrum.

Day 1: Introduction to Scrum and ScrumMaster Role

• Session 1: Overview of Scrum and Agile

  • Introduction to Agile: The Agile Manifesto and principles
  • Overview of Scrum: What it is, why it works, and how it differs from traditional project management
  • Benefits of Scrum and Agile in software development and other industries
  • Key roles in Scrum: ScrumMaster, Product Owner, and Development Team

• Session 2: The Scrum Framework

  • Scrum roles: Responsibilities and key skills of the ScrumMaster, Product Owner, and Development Team
  • Scrum artifacts: Product Backlog, Sprint Backlog, and Increment
  • Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • The importance of the Definition of Done and acceptance criteria

• Session 3: ScrumMaster Responsibilities and Servant Leadership

  • The role of the ScrumMaster as a servant-leader: Coaching and guiding the team
  • Removing obstacles and impediments to team progress
  • Facilitating Scrum ceremonies and ensuring effective collaboration
  • Protecting the team from external distractions and maintaining a productive environment
  • Engaging with stakeholders and fostering communication across teams

Day 2: Advanced Scrum Practices, Facilitation, and CSM Exam Preparation

• Session 4: Advanced Scrum Practices

  • Understanding and creating a Product Backlog: User stories, prioritization, and estimation techniques
  • Sprint planning and effective task breakdown
  • Managing scope and ensuring focus during a Sprint
  • Ensuring quality and continuous improvement through retrospectives
  • Agile estimation techniques: Story points, planning poker, and T-shirt sizing

• Session 5: Facilitation and Coaching Skills for ScrumMasters

  • Effective facilitation techniques for Scrum ceremonies: Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective
  • Techniques for fostering collaboration and communication within Scrum teams
  • Managing team dynamics and building high-performance teams
  • Coaching team members to improve self-organization and accountability
  • Conflict resolution strategies: Handling disagreements and promoting team cohesion

• Session 6: ScrumMaster and Product Owner Collaboration

  • Building a strong relationship between the ScrumMaster and Product Owner
  • Supporting the Product Owner in managing the Product Backlog and prioritizing work
  • Helping the team understand the Product Owner’s vision and goals
  • Facilitating communication between the Product Owner, stakeholders, and the development team
  • Addressing challenges in the ScrumMaster and Product Owner relationship

• Session 7: CSM Exam Preparation

  • Review of Scrum principles, roles, events, and artifacts
  • Practice exam questions and explanations of answers
  • Exam-taking strategies: Time management and question analysis
  • Final Q&A session to address any remaining questions and reinforce key concepts
  • How to maintain certification and continue learning as a ScrumMaster