Introduction

The Certified Safety and Security Officer (CSSO) Program is an advanced training course designed for individuals aiming to become proficient safety and security professionals. This course offers comprehensive training on the principles and practices of both occupational safety and security management. Participants will learn how to manage safety risks, implement effective security measures, and ensure the well-being of employees, visitors, and assets in various organizational environments.

The CSSO program emphasizes the integration of safety and security systems, providing participants with the tools to assess, prevent, and manage safety and security threats. By the end of the program, participants will be equipped with the expertise needed to handle emergency situations, develop robust safety and security protocols, and uphold organizational safety standards.

Objectives

By the end of this course, participants will be able to:

1. Understand the roles and responsibilities of a Safety and Security Officer in various industries.
2. Design and implement integrated safety and security management systems that comply with local and international standards.
3. Identify, assess, and manage workplace hazards, including physical, chemical, and operational risks.
4. Develop and execute emergency preparedness plans, ensuring a timely and efficient response to incidents.
5. Conduct threat assessments and manage security operations for asset protection, personnel safety, and information security.
6. Understand the use of technology and surveillance systems in enhancing safety and security measures.
7. Lead and train employees in safety protocols and security awareness to promote a safe organizational environment.

Who Should Attend?

This course is ideal for:

• Safety Managers, Security Officers, and HSE Managers aiming to expand their knowledge in both safety and security operations.
• Safety and Security Coordinators responsible for implementing and monitoring safety measures and security procedures in the workplace.
• Operations Managers in industries with high-security concerns, such as manufacturing, construction, oil and gas, and logistics.
• HR Managers, Training Coordinators, and Employee Relations Specialists tasked with developing safety and security training programs.
• Facilities Managers and Security Consultants looking to enhance their understanding of integrated safety and security practices.
• Emergency Response Teams and individuals preparing to take on roles that require both safety and security management knowledge.

Course Outline

Day 1: Introduction to Safety and Security Management

• Session 1: Understanding the Role of a Safety and Security Officer

  • The importance of the Safety and Security Officer (SSO) in various industries.
  • Key responsibilities: managing safety risks, ensuring security, and coordinating emergency responses.
  • Overview of the Safety and Security Management System (SSMS).
  • Understanding the relationship between safety and security in an organization.
  • Case Study: Comparing safety and security roles in high-risk environments (e.g., construction sites, factories, and corporate offices).

• Session 2: Risk Management in Safety and Security

  • Identifying hazards: physical, chemical, and operational safety risks.
  • Risk assessment methodologies: HAZOP, SWIFT, FMEA, and Bowtie Analysis.
  • Managing security threats: physical security risks, cybersecurity threats, and employee-related risks.
  • Risk mitigation strategies: reducing exposure to risk and eliminating potential vulnerabilities.
  • Activity: Conducting a risk assessment of a simulated work environment (e.g., factory floor or office building).

• Session 3: Safety and Security Compliance and Standards

  • National and international regulations related to occupational safety and security management.
  • ISO 45001 (Occupational Health and Safety), ISO 27001 (Information Security), and OSHA regulations.
  • Understanding the role of safety standards in workplace safety and security protocols.
  • Regulatory compliance: ensuring legal adherence to safety and security requirements.
  • Workshop: Evaluating an organization’s safety and security practices against international standards.

Day 2: Security Management and Protocols

• Session 1: Security Risk Assessment and Threat Analysis

  • Conducting security risk assessments to identify potential vulnerabilities.
  • Threat intelligence: using data and technology to assess internal and external threats.
  • The role of the security officer in physical security (e.g., facility security, personnel safety, asset protection).
  • Analyzing and addressing common threats: theft, vandalism, violence, and cyberattacks.
  • Activity: Simulated security threat assessment for a company or facility.

• Session 2: Developing and Implementing Security Plans

  • Creating effective security protocols for personnel, buildings, and sensitive assets.
  • Access control systems, surveillance systems, and alarm mechanisms.
  • Emergency preparedness: procedures for responding to various security threats (e.g., active shooter, robbery, terrorist attacks).
  • Establishing communication systems during security incidents.
  • Case Study: Designing a security plan for a large corporate facility or industrial site.

• Session 3: Emergency Response and Incident Management

  • Emergency preparedness plans (EPP): designing, implementing, and testing the response to different emergencies.
  • Crisis communication and incident management systems.
  • Conducting evacuations, lockdowns, and shelter-in-place procedures.
  • Post-incident analysis and continuity planning.
  • Simulation Exercise: Coordinating an emergency response during a security breach scenario.

Day 3: Occupational Safety Protocols and Health Management

• Session 1: Managing Occupational Health and Safety (OHS) Risks

  • Identifying workplace health risks: chemical exposure, noise, ergonomics, and machinery.
  • Designing a health and safety program to address physical and psychological hazards.
  • Occupational health assessments and wellness programs.
  • Promoting mental health and preventing workplace burnout.
  • Workshop: Designing an OHS program for an office, factory, or construction site.

• Session 2: Safety Training and Awareness Programs

  • Employee training: developing and delivering effective safety and security training.
  • Creating safety protocols for handling emergencies, hazardous materials, and emotional health.
  • Understanding the role of supervisors in reinforcing safety culture.
  • Building a safety awareness program for the workforce.
  • Activity: Creating a training module on workplace safety or security procedures.

• Session 3: Advanced Safety Technologies

  • Wearable technologies: smart safety devices for monitoring worker health and safety.
  • Drones and AI for security surveillance and inspection.
  • The role of IoT (Internet of Things) in safety monitoring (e.g., gas detectors, environmental sensors).
  • Leveraging big data and predictive analytics in safety and security decision-making.
  • Workshop: Exploring the implementation of technology in safety operations (e.g., sensors, cameras, emergency notification systems).

Day 4: Leadership and Safety Culture Development

• Session 1: Leadership in Safety and Security Management

  • The role of leadership in fostering a positive safety and security culture.
  • Leading by example: encouraging accountability and proactive safety behavior.
  • Promoting employee engagement through safety leadership programs and recognition systems.
  • Conflict resolution and motivation strategies for safety personnel.
  • Activity: Developing a leadership strategy for promoting safety culture.

• Session 2: Building and Maintaining a Safety and Security Culture

  • Understanding the core elements of a strong safety culture and security mindset.
  • Behavior-based safety: identifying behaviors that influence safety outcomes.
  • Safety audits, inspections, and continuous improvement initiatives.
  • Measuring and improving safety performance: using KPI metrics and incident reporting.
  • Workshop: Conducting a safety culture assessment within an organization.

• Session 3: Managing Safety and Security Teams

  • Team building and managing diverse safety/security teams.
  • Effective communication and collaboration between safety and security departments.
  • Establishing clear roles and responsibilities for security personnel and safety officers.
  • Managing crisis situations involving multiple departments and stakeholders.
  • Case Study: Managing a multidisciplinary safety and security team during a critical incident.

Day 5: Certification and Exam

• Session 1: Review and Exam Preparation

  • Review of key concepts and practical applications covered throughout the course.
  • Mock exam and Q&A session to clarify any remaining doubts.

• Session 2: Final Exam and Evaluation

  • Completion of a comprehensive written exam and practical exercise to assess the participant’s proficiency.
  • Evaluation based on both theoretical knowledge and practical application.

• Session 3: Certification and Closing Remarks

  • Presentation of Certified Safety and Security Officer (CSSO) certificates to successful participants.
  • Closing remarks and discussion of next steps in professional development.