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Leadership Skills for Quality Managers Training Course.

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Leadership Skills for Quality Managers Training Course.

Introduction:

Quality managers are critical drivers of excellence within organizations. Effective leadership skills empower them to inspire teams, align organizational goals, and drive a culture of continuous improvement. This Leadership Skills for Quality Managers Training Course equips participants with the tools and techniques needed to lead with confidence, foster collaboration, and achieve superior quality outcomes in today’s dynamic business environment.

Course Objectives:

By the end of this course, participants will:

  1. Understand the core leadership competencies required for quality management.
  2. Develop skills to inspire and engage teams for quality improvement initiatives.
  3. Learn strategies to manage change and overcome resistance in quality projects.
  4. Enhance communication, negotiation, and conflict resolution capabilities.
  5. Build a culture of quality and accountability within the organization.
  6. Utilize modern tools and techniques to lead quality-focused teams effectively.
  7. Align leadership strategies with organizational goals and customer expectations.

Who Should Attend?

This course is ideal for:

  • Quality managers and team leaders.
  • Process improvement professionals.
  • Mid-to-senior managers involved in quality initiatives.
  • Professionals aspiring to leadership roles in quality management.
  • Organizational leaders aiming to integrate quality with strategic decision-making.

Day-by-Day Outline:

Day 1: Foundations of Leadership in Quality Management

  • Role of Leadership in Quality:
    • The impact of leadership on organizational quality culture.
    • Key traits and competencies of effective quality leaders.
  • Leadership Styles and Their Application:
    • Exploring different leadership styles (transformational, transactional, servant leadership, etc.).
    • Matching leadership approaches to quality challenges.
  • Vision and Goal Setting:
    • Aligning quality objectives with organizational strategy.
    • Techniques for setting clear and achievable goals.
  • Interactive Activity:
    • Participants assess their leadership style using a diagnostic tool.

Day 2: Building and Leading High-Performance Teams

  • Team Dynamics in Quality Management:
    • Characteristics of effective quality teams.
    • Roles and responsibilities in quality initiatives.
  • Motivating and Engaging Teams:
    • Techniques to inspire commitment to quality goals.
    • Recognition and reward strategies to sustain motivation.
  • Collaborative Problem-Solving:
    • Facilitating teamwork to address quality challenges.
    • Tools like brainstorming, mind mapping, and consensus building.
  • Workshop:
    • Participants role-play as team leaders handling quality improvement scenarios.

Day 3: Effective Communication and Stakeholder Engagement

  • Communication for Quality Leaders:
    • Crafting clear and compelling messages about quality goals.
    • Active listening and feedback techniques.
  • Engaging Stakeholders:
    • Identifying and managing internal and external stakeholders.
    • Building partnerships to support quality initiatives.
  • Presentation Skills:
    • Delivering impactful presentations on quality improvements.
  • Interactive Exercise:
    • Participants develop and present a communication plan for a quality project.

Day 4: Leading Change and Managing Conflict

  • Change Management in Quality Initiatives:
    • Strategies for managing resistance and fostering adaptability.
    • Kotter’s 8-step change model for quality managers.
  • Conflict Resolution Skills:
    • Identifying sources of conflict in quality teams.
    • Techniques for resolving disagreements and building consensus.
  • Decision-Making in Quality Management:
    • Tools for data-driven decision-making and prioritization.
  • Group Activity:
    • Participants work through a simulated conflict resolution case study.

Day 5: Strategic Leadership and Continuous Improvement

  • Strategic Thinking for Quality Leaders:
    • Balancing short-term quality goals with long-term strategy.
    • Integrating quality with organizational innovation and sustainability.
  • Driving a Culture of Continuous Improvement:
    • Embedding Lean, Six Sigma, and other frameworks into the organizational DNA.
    • Leading by example to foster a quality mindset.
  • Capstone Project:
    • Participants design a leadership strategy to implement a quality initiative in their organizations.
  • Course Wrap-Up:
    • Key takeaways, Q&A, and feedback.
    • Certification ceremony.

Date

Jun 16 - 20 2025
Ongoing...

Time

8:00 am - 6:00 pm

Durations

5 Days

Location

Dubai

Category

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