UX Design Certification by Nielsen Norman Group Training Course.
Introduction
The UX Design Certification by Nielsen Norman Group is a globally recognized credential that demonstrates expertise in user-centered design and usability principles. This 5-day intensive training course provides participants with a comprehensive understanding of UX design principles, tools, and techniques to create effective and user-friendly digital products. The course covers the entire UX design process, from user research and prototyping to usability testing and interaction design. By the end of the course, participants will be fully prepared for the NNG UX Design Certification exam and will have the expertise to improve user experience across various digital platforms.
Course Objectives
By the end of this training, participants will:
- Understand the core principles and best practices of user-centered design and usability.
- Learn how to conduct user research and apply insights to design decisions.
- Master wireframing, prototyping, and usability testing to optimize user experience.
- Gain skills in creating intuitive user interfaces that align with business goals and user needs.
- Be fully prepared for the NNG UX Design Certification exam and advance their career in UX design.
Who Should Attend?
This course is ideal for:
- UX designers, researchers, and professionals looking to formalize their expertise and earn the NNG UX Design Certification.
- Product managers, interaction designers, and UI designers involved in user experience design and testing.
- Web designers, mobile app designers, and anyone interested in creating better user experiences.
- Professionals seeking to deepen their understanding of user-centered design processes and methodologies.
Day 1: Introduction to UX Design and User-Centered Design Principles
Session 1: Overview of UX Design
- The importance of user experience in product design
- Introduction to user-centered design (UCD) and its core principles
- The role of a UX designer: Responsibilities and skill sets
- Understanding the UX lifecycle: Research, design, testing, and iteration
Session 2: Principles of User-Centered Design (UCD)
- Key concepts of user-centered design: Focus on users, iterative design, and usability
- Understanding user needs, goals, and tasks
- The relationship between business goals and user goals
- Ethics in UX design: Ensuring accessibility, inclusivity, and privacy
Day 2: User Research and Personas
Session 3: Conducting User Research
- Introduction to qualitative and quantitative user research methods
- Planning and conducting user interviews, surveys, and field studies
- Analyzing and synthesizing user research data
- Creating and using personas to inform design decisions
Session 4: Developing User Personas
- The importance of personas in UX design
- Techniques for creating effective personas: Demographics, behaviors, needs, and goals
- Using personas to guide product features, interactions, and user flows
- Persona-driven design decisions and prioritization
Day 3: Information Architecture and Interaction Design
Session 5: Information Architecture (IA)
- The fundamentals of information architecture and its role in UX design
- Organizing and structuring content: Hierarchies, categories, and navigation
- Techniques for creating sitemaps, wireframes, and navigation systems
- Usability and user-friendly content organization
Session 6: Interaction Design (IxD)
- Defining interaction design and its principles
- Designing effective user flows and task sequences
- Wireframing and prototyping techniques for interaction design
- Low-fidelity vs. high-fidelity prototypes: When and how to use each
- Creating and testing interactive prototypes for feedback and iteration
Day 4: Usability Testing and User Feedback
Session 7: Usability Testing
- Introduction to usability testing and its importance in UX design
- Designing and conducting usability tests: Test planning, participant recruitment, and task analysis
- Analyzing usability test results and identifying user pain points
- Techniques for improving design based on usability test findings
- Tools and methods for remote usability testing
Session 8: Gathering and Analyzing User Feedback
- Methods for collecting user feedback: Surveys, A/B testing, heatmaps, and analytics
- Prioritizing feedback and aligning it with design goals
- Iterative design: Using user feedback to refine and improve designs
- Creating actionable insights from feedback for ongoing design optimization
Day 5: Final Design Presentation, Prototyping, and Exam Preparation
Session 9: Presenting Your UX Design
- Best practices for presenting design concepts and prototypes to stakeholders
- Communicating design decisions and rationales effectively
- Creating design documentation and style guides for consistency across teams
- Using storytelling in presentations to demonstrate user needs and solutions
Session 10: Prototyping and Handoff to Development
- Tools and techniques for high-fidelity prototyping (e.g., Adobe XD, Figma, Sketch)
- Creating prototypes that communicate interactions, transitions, and animations
- Collaborating with developers to ensure the design is implemented accurately
- Preparing design assets for handoff and collaboration
Session 11: NNG UX Design Certification Exam Review and Preparation
- Review of key concepts and techniques covered throughout the course
- Practice exam questions and mock tests for NNG certification
- Exam-taking strategies: Time management, question formats, and study tips
- Final Q&A session to address participant queries and ensure exam readiness