Introduction

Non-verbal communication accounts for over 70% of human interaction. It plays a critical role in conveying confidence, authority, and emotional intelligence. Mastering non-verbal cues can enhance leadership, negotiations, presentations, and interpersonal relationships. This course is designed to equip participants with the skills to interpret and control body language, voice modulation, microexpressions, and spatial awareness to improve their communication effectiveness.

Objectives

By the end of this course, participants will:

• Understand the impact of non-verbal communication in different contexts.
• Learn how to read body language and facial expressions accurately.
• Master techniques to enhance personal presence and influence.
• Recognize cultural differences in non-verbal communication.
• Improve their ability to detect deception and hidden emotions.
• Use gestures, posture, and eye contact to build trust and credibility.
• Apply voice modulation and tone for persuasive communication.
• Develop skills to control and project confident body language.

Who Should Attend?

This course is ideal for:

• Leaders and managers who need to project confidence and authority.
• Sales and marketing professionals looking to improve persuasion skills.
• Public speakers, trainers, and educators who want to refine their delivery.
• HR professionals and recruiters who conduct interviews and assess candidates.
• Law enforcement and legal professionals who need to detect deception.
• Customer service professionals who want to improve client interactions.
• Anyone looking to enhance personal and professional communication skills.

Course Outline

Day 1: Fundamentals of Non-Verbal Communication

• What is non-verbal communication? Understanding its power and impact.
• The 7 components of non-verbal communication: Body language, facial expressions, gestures, posture, eye contact, tone of voice, and proxemics.
• The subconscious effect of non-verbal cues: How people interpret signals unconsciously.
• The difference between congruent and incongruent communication.
• Common non-verbal communication mistakes and how to avoid them.
• Practical Exercise: Self-assessment of non-verbal strengths and weaknesses.

Day 2: Mastering Body Language for Confidence and Influence

• Understanding posture and stance: Projecting authority and approachability.
• Power poses and confidence techniques.
• The impact of hand gestures: How to use them effectively in communication.
• The importance of mirroring in building rapport.
• Recognizing defensive, open, and deceptive body language.
• Practical Exercise: Live body language demonstrations and analysis.

Day 3: Facial Expressions, Eye Contact, and Microexpressions

• How facial expressions reveal true emotions.
• The science of microexpressions: Detecting hidden feelings in conversations.
• The role of eye contact in persuasion and trust-building.
• Understanding cultural variations in facial expressions and eye contact.
• How to maintain a neutral or controlled expression in high-stress situations.
• Practical Exercise: Microexpression decoding and controlled expression training.

Day 4: The Power of Voice, Tone, and Space in Communication

• Voice modulation and tone: How to control pitch, speed, and volume.
• The effect of silence and pauses in impactful communication.
• Understanding proxemics: Personal space, territoriality, and spatial awareness.
• Detecting tension and discomfort through vocal and spatial cues.
• Using the right tone for persuasion, negotiation, and conflict resolution.
• Practical Exercise: Voice and tone modulation drills.

Day 5: Applying Non-Verbal Mastery in Real-World Scenarios

• Non-verbal communication in leadership and team dynamics.
• Using non-verbal cues in sales, negotiations, and business meetings.
• Detecting deception and hidden emotions in professional settings.
• Non-verbal techniques for virtual and video communication.
• Future trends in non-verbal communication and AI-assisted analysis.
• Final Practical Exercise: Participants deliver a speech focusing solely on non-verbal impact, followed by personalized feedback.
• Certification Session: Course completion and certificate distribution.

Modern Learning Approach

• Video analysis of real-life case studies.
• Live feedback on body language and voice techniques.
• Interactive simulations and role-playing.
• Personalized coaching for each participant.
• On-demand resources including non-verbal communication guides and exercises.

Certification

• “Certified Non-Verbal Communication Expert” certification from Learnify® Training.